How do I withdraw my winnings from my XXL Club Casino account?
When you submit a withdrawal request, its status is labeled as "waiting",
which means that your request has been accepted by XXL Club Casino and that we are processing it.
All withdrawal requests are processed within four (4) business days after the date of the request. However, please note that the casino reserves the right to withhold withdrawals above the amount of $5,000 for security checks until the reception of all the required documents, at which stage the withdrawal will be processed.
During this time you can cancel your withdrawal request and return these funds into your XXL Club Casino Account.
By canceling your withdrawal request, your account is credited back and you can play, without having to submit a new deposit.
- Please note that:
The withdrawal-processing period is different for VIP Players.
Click here for more information about XXL Club Casino VIP Club.
- Please also note that:
Players will be allowed to withdraw not more than $10,000 (or the equivalent amount in EURO or GBP currency) per month. If the amount to be withdrawn is superior to $10,000 (or the equivalent amount in EURO or GBP currency) the remaining discrepancy will be placed back to the player's account, for the player to withdraw one month later.
According to XXL Club Casino withdrawal policy, the requested withdrawal amount will be refunded back to your method of original Deposit, up to your Casino Deposit Balance*.
The minimum amount for a Wire Transfer Cash Out is $300, for a Bank Draft Express $100 and for a Bank Draft $10. If you have requested to withdraw a lower amount, we will not be able to process your request and the funds will be added to your Casino account.
*Casino Deposit Balance is composed of the total deposits made using specific deposit methods less previous Cash Outs and/or refunds.
Due to MasterCard's and Visa's regulations we are not permitted to return funds to your MasterCard or Visa Credit Cards. Cash Outs will be returned via Wire Transfer, Bank Draft express or Bank Draft (which is more convenient for you), or via NETelller, Instacash, Moneybookers, Click2Pay, Central Coin, EcoCard, InstaDebit, or Firepay if you have used these methods in the past.
If you made a Citadel deposit/s prior to cashing out, your withdrawal might be subject to additional waiting days until the deposit has been fully cleared. If your Citadel deposit/s is returned (declined), your withdrawal will be declined and your winnings voided.
How do I withdraw winnings from my XXL Club Casino account?
To cash out money from your XXL Club Casino account, click on:
1.
the "CASHIER" button in the lobby.
2.
Click on "Withdraw".
3.
Choose one of the cash out options at the Cashier.
4.
Fill in the required information.
How Long does it take to process my withdrawal?
|
"Pending withdrawal" |
Processing |
Delivering |
Total time |
| Bank Draft |
4 days |
1 day |
7-21 days |
12-25 days |
| *Bank Draft Express |
4 days |
1 day |
5 days |
10 days |
| **Wire Transfer |
4 days |
1 day |
5 days |
10 days |
| Neteller |
4 days |
1 day |
24 hours |
up to 6 days |
| Firepay |
4 days |
1 day |
3-4 days |
Up to 9 days |
Money
bookers |
4 days |
1 day |
1-2 days |
Up to 6 days |
| Click2Pay |
4 days |
1 day |
1-2 days |
Up to 6 days |
| Central Coin |
4 days |
1 day |
1-2 days |
Up to 6 days |
| EcoCard |
4 days |
1 day |
3-4 days |
Up to 9 days |
*
**
*** |
Carries a fee of $35
Requires a minimum withdrawal of $300
Requires a minimum withdrawal of $20 |
Please note that:
All days here are business days (Not including Weekends and Holidays).
The withdrawal-processing period is different for VIP Players.
|
